Five Steps For Improving Processes In Clinical Trials
In “Five Steps for Improving Processes in Clinical Trials,” Beaufort’s John Wilson introduces the five-step process for improving business processes. The article provides an introduction to the five steps, using risk-based monitoring (RBM) as an illustrative example. Wilson states that only after completing the first four steps (map, analyze, redesign, and assign resources) can we productively move on to the fifth step (implement improvements), in which a process is actually improved. This article appeared in the January 2015 Journal of Clinical Research Best Practices.